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Frequently Asked Questions
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How
can you offer such low prices for translation?
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What is your translation philosophy?
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How long have you been in the translation
business?
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Who
are your translators?
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What
type of translations do you do?
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What
languages do you translate?
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Do
you provide certified translations?
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How
do you deliver the translation?
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Where is your home office located?
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How
do you accept payment for your services?
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How long does it take for a
translation?
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How do you count words for translation?
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Do you provide a guarantee.
1.
Price. We have often
heard the expression that "you get what you pay for" and "if
something seems to good to be true, it probably is..."
However, we think that the translation prices most agencies
and freelancing translators charge are much too high,
especially for small documents such as birth certificates.
Large translation agencies and even small translation agencies
have to charge high prices to cover high overhead costs.
The Polish Translator makes a very conscious effort to have
the lowest overhead costs as possible. For most of
our services we use staff translators, proofreaders, and
formatters who work from their homes. For other
services, we use professional, degreed, freelance translators
who live in areas where the cost of living is lower. We
translate high volume at low prices rather than low volume at high
prices. Using this philosophy you will get the highest
quality translation possible at the guaranteed lowest price.
Too good to be true? Check us out! Your complete
satisfaction is always guaranteed.
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2.Translation
Philosophy. We sum up our translation
philosophy like this:
Quick,
Accurate, Economical
Our philosophy means that your
translation will be:
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Delivered as quickly as
humanly possible
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Delivered within hours not
days
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Performed by a degreed,
professional translator
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Proofread for complete
accuracy
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Formatted the way you want
it
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The lowest cost...guaranteed
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3.
How long in Business. We've
been translating for more than 14 years. Our clients
have included large government organizations, heads of state
including the President of the United States and the President
of the Republic of Poland, scientific and educational
institutions, and countless individuals.
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4.
Translators. All of our translators are
degreed, professional translators. We do not use people
who "think" they are translators because they know two or more
languages. We use staff translators and freelance
contract translators. Your translation will always be
proofread by a native speaker of the target language.
That ensures complete accuracy and localization. We
treat our translators as they should be, like the
professionals they are. They are always paid immediately
for their work and never have to wait for their pay.
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5.
Type of Translations.
Our translators have extremely broad backgrounds and are
completely competent in any field. If your document is
in an exceptionally narrow field, we will find the right
translator to ensure complete accuracy and localization.
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6.
Languages. We will
provide translation in any language pair. However, our
quickest and most economical translations are accomplished by
our staff translators who have complete competency in the
following language pairs:
German, English, Spanish
translated into Polish
Polish, German, Spanish
translated into English
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7.
Certified. Yes.
Our certified translations are notarized and accepted by the
INS and for other legal proceedings.
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8.
Translation
Delivery. Certified translations are
delivered by surface mail. Regular surface mail is
included in the quoted price. Priority and express mail
cost extra. Most other documents and texts are delivered
electronically by email. Depending on the requirement of
the client, they are delivered as email, MS Word, or PDF
(usually as all three!)
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9.
Office Location. Our
home offices are located in Indialantic, Florida, USA and
Warsaw, Poland. Our freelance translators are located in
their homes in countries all over the world.
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10.
Payment. The only
way to pay for our services is through the on-line payment
gateway, Paypal. It provides our clients with complete
security, the option to pay using multiple currencies, the
option to pay using credit card, debit card, check, or bank
transfer, and complete privacy. Our company does not
receive any of your payment information, which means you can
be assured that there will be no credit card fraud from anyone
in our company. As you do for any product you buy, you
must pay in advance for your translation. Our guarantee
to deliver is backed up by Paypal and your credit card issuer.
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11.
Translation Time. We
provide you with quick, accurate, economical translation
service, and complete most one page translations within a few
hours. Translations of large documents normally take
longer. All of our translations are proofread and
formatted, which will add a small amount of time depending on
the length of the document/text.
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12.
Word Count. Like all
quality, honest translation services, we count source words
when we estimate the cost for translation and for our Prepaid
Translation accounts. In other words, we count the words
in the text that is sent to us not in the translation we do.
13.
Guarantee. We
guarantee your complete satisfaction. Period. |
